SPAN320 (2qh credits) | offered Academic Year

The intention of this course is for students to acquire the necessary tools to recognize a conflict, to find alternative solutions, discarding violence, using a constructive and collaborative perspective to solve the conflict, and to accept a conflict as an opportunity for change. In addition, the student upon completion of the course will be able to mediate between equals, helping two people or groups of people who have a problem to find a solution to their conflict where everyone wins. The mediator is a facilitator, a guide in the process of conflict resolution.