Description
An IT professional needs a broad range of knowledge, spanning from technical skills like programming, networking, and cybersecurity to soft skills like communication, problem-solving, and project management. A strong foundation in computer hardware and software, operating systems, and database management is also essential
Tasks
- Assist with technical support through the help desk, solving hardware, software, and network issues.
- Support the IT team in maintaining and troubleshooting computer networks, including cabling, routers, and switches.
- Create basic applications, websites, or automation scripts to improve operational efficiency (Dev Mobile, Dev Web, or internal tools).
- Organize and manage content on Learning System Management (LSM) platforms, including user access and troubleshooting.
- Perform general computer maintenance tasks, such as system updates, diagnostics, repairs, and equipment setup.
Qualifications
- Foundational knowledge in at least one or more of the following areas: networking, programming, cybersecurity, learning management systems, or IT support.
- Familiarity with computer hardware, operating systems (Windows, Linux, macOS), and basic troubleshooting.
- Problem-solving abilities and willingness to learn and handle technical challenges.
- Effective communication skills in English (Portuguese is a plus but not mandatory).
- Ability to work collaboratively, adapt to new tasks, and maintain professionalism in a multicultural academic environment.
Supervision & Mentoring
Lucas Souza – UNIAENE CIO
- Supervision and Orientation
Housing & Meals
On Campus dorm, 3 meals/day in a ovo-lacto vegetarian cafeteria (all you can eat), free basic laundry services (15 pieces weekly), free access to gym & sports, free access to dorm social events included, Free wifi.
Notes or Special Conditions
Laptop or Tablet desirable, office work clothes dress code, bring Sabbath clothes, community service is available, etc. Language and cultural Brazilian classes available once a week.

